Order Processing Times
Wholesale Supplies Plus employs real people (not automated robots like Amazon) by offering a wage and benefit package that reasonably supports
living in Northeast Ohio. We hire permanent staff that are fully trained in delivering excellence by personally and carefully hand inspecting,
counting and packaging every product on your order.
Our average processing times are 1-3 business days. During the fall months our processing times typically extend a day or two. On the rare occasion of storewide and super popular sales, our processing times may extend a bit longer. Due to how orders are printed and factors involving order payment verification, we do not count the day the order is placed as a processing day. Day 1 is the business day after your order is placed.
Orders for our Platinum and Gold customers as well as orders over $350 are handled by a specialized order fulfillment team that has been trained in handling very large, heavy and complex orders. As long as these orders are received by 2pm, they begin processing same business day.
If you are in a pinch and need to line jump your order in front of others, consider selecting “Line Jump” at checkout and we will print your order with the next batch headed to the warehouse for fulfillment. We can’t guarantee it will ship that same day but we will do all we can to make sure to get your order on the next UPS truck. All line jump orders must be received by 2:00pm, EST to be processed same day.
Your total delivery time is our processing time + shipping time. To estimate your final delivery date, please use the following guidelines:
|UPS UPS Overnight
|1 Business Day
2 Business Days
3 Business Days
3 to 7 Business Days
* Guaranteed for orders placed by 2:00 PM EST. UPS does not count the day the package is shipped as a shipping day. UPS does not guarantee any transit times
during the three weeks surrounding Christmas. UPS is closed on major holidays and the Friday after Thanksgiving - these days are not included in shipping time.