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Reward Center

8/12/2016 - PROGRAM CHANGE NOTICE

The Wholesale Supplies Plus Rebate Program is being discontinued and a new reward program is being created to allow for the immediate use of rewards as an order is placed. Displayed below is our new program. While we are working on updating our website for this exciting change, this notice is to inform current reward members that all new and existing rewards earned will expire on 11/10/2016.

Please note that there will be a period of nearly 2.5 months in which customers can use old rebates and new rewards together for added double savings. During this time of double discounts we will be suspending and re-evaluating our free sample program.

This new rewards program is anticipated to begin Sept. 1, 2016.


BRONZE LEVEL

$40 - $499
Annual Purchases

(Avg. savings $35.43 per customer)
SILVER LEVEL

$500 - $2,999
Annual Purchases

(Avg. savings $618.50 per customer)
GOLD LEVEL

$3,000 - $9,999
Annual Purchases

(Avg. savings $1,593.10 per customer)
PLATINUM LEVEL

$10,000 & Up
Annual Purchases

(Avg. savings $4,137.49 per customer)
Free UPS Ground Shipping
On Orders Over $40

(Avg. savings $35.43 per customer)
Free UPS Ground Shipping
On Orders Over $40

(Avg. savings $205.52 per customer)
Free UPS Ground Shipping
On Orders Over $40

(Avg. savings $753.30 per customer)
Free UPS Ground Shipping
On Orders Over $40

(Avg. savings $2,296.69 per customer)
Every Day’s A Sale Reward

Automatic 2%
Shopping Cart Discount

(Avg. savings $17.58 per customer)
Every Day’s A Sale Reward

Automatic 3%
Shopping Cart Discount

(Avg. savings $116.40 per customer)
Every Day’s A Sale Reward

Automatic 4%
Shopping Cart Discount

(Avg. savings $793.40 per customer)
5 Coupons Added To
Your Account per Month
10 Coupons Added To
Your Account per Month
15 Coupons Added To
Your Account per Month
20 Coupons Added To
Your Account per Month
Free Digital Copy
Handmade Magazine
Free Digital Copy
Handmade Magazine

(Free Print Issue with Coupon)
Free Digital Copy
Handmade Magazine

(Free Print Issue with Coupon)
Free Digital Copy
Handmade Magazine

(Free Print Issue with Coupon)
Free E-Commerce Website
Coming Fall 2016

($300 Value)
Free E-Commerce Website
Coming Fall 2016

($300 Value)
Free E-Commerce Website
Coming Fall 2016

($300 Value)
Free Line Jump Processing

(Avg. savings $328.00 per customer)
Free Line Jump Processing

(Avg. savings $652.00 per customer)


Wholesale Supplies Plus rewards loyal customers that choose to select us as their “one stop” shopping source. These programs are designed to give back to customers that continue to return and buy from Wholesale Supplies Plus.

Every Customer Gets Rewarded!

  • The more you shop the more you get rewarded!
  • Every order contributes to your reward status.
  • Reward Membership is FREE.
  • “Every Day’s A Sale” discounts are immediately applied to your order - no waiting & no coupons.
  • Rewards are earned the day after your order ships.
  • Reward amounts calculated based on your account size in 1 rolling year.

How to Redeem WSP Rewards:
  • Free UPS Ground Shipping benefits are automatically applied to your invoice. This reward does not apply to handling and jump fees.
  • Order discounts are applied immediately to the order in your shopping cart (account log-in required).
  • Handmade Magazine in Print will ship with your order for that current issue month.
  • If you have a paid subscription to Handmade Magazine you will need to contact us to put your subscription on hold during your benefit period.
  • Your free website will be available fall 2016. While the website is free you as long as you maintain a designated benefit status will be required to sign an e-commerce agreement.

Important WSP Rewards Program Terms & Conditions:
  • Customers will earn a percent discount based on their reward level for all orders placed at Wholesale Supplies Plus.
  • WSP Rewards will NOT be earned for: (a) gift certificate purchases, (b) sale items, (c) exempt items.
  • WSP Rewards obtained from the purchase of a product which is subsequently returned will be deducted from the Member's account.
  • Free Line Jump Processing does not guarantee same day shipping. There may be delays during times of heavy order fulfillment. Orders with a paid line jump fee will be processed before orders with this free benefit.
  • WSP Rewards cannot be used toward the purchase of gift certificates, have no monetary value, are not transferable, may not be redeemed for cash, may not be used in conjunction with any other reward or discount offer and are for promotional purposes only. Members are always responsible for applicable sales taxes (if any). No cash will be given back on unused certificate amounts.
  • Wholesale Supplies Plus, Inc. reserves the exclusive right to terminate and/or modify this WSP Rewards Program in any manner, at any time, without limitation, including the adjustment of percentages earned per dollar spent without prior notice to participants.
  • Customers cannot combine or co-mingle WSP Rewards. WSP Rewards cannot be gifted, inherited or otherwise transferred to any company or individual. Attempts by customers to co-mingle, sell or otherwise transfer WSP Rewards not in accordance with these Terms and Conditions will result in forfeiture of WSP Rewards and Program Membership.
  • The Wholesale Supplies Plus, Inc. WSP Rewards Program can be canceled at any time and upon cancelation, the customers will have 90 days to redeem their Rewards, or they will become null and void.
  • If, at the sole discretion of Wholesale Supplies Plus, Inc., any customer or participant deemed to be participating in a manner not consistent with the Program’s overall intent, Wholesale Supplies Plus, Inc. reserves the right to terminate the participants account without notice and without further compensation to the Member.


Common Questions & Answers With Reward Changes on 8/12/2016
1. How long did you have the WSP Rebate Program?
The old WSP Rebate Program was started in 2010. Back then rebate programs were extremely popular and trend forward for e-commerce websites.
2. Why was the old WSP Rebate Program discontinued?
We live in a world where people prefer immediate rewards. While rebates were great in their day, today’s consumer preference is for instant gratification and that means reward discounts that instantly appear and are applied in their shopping cart at checkout. Customers don’t want to jump through hoops to receive a benefit.
3. Why is the new rebate discount a lower percentage than my old reward percentage?
This changed for two reasons:

First, the old rebate amount could only be applied toward 25% of your next order. This automatically lowers the actually percentage that you are receiving. For example: If you ordered $100 and received 4% rebate it was $4. To use that $4 you had to spend $16. Therefore your actual rebate benefit was not 4% but instead 3.4%.

Second, the program simply grew to be too expensive. When we started the program we were a much smaller company with fewer customers. UPS shipping rates were much, much lower than they are today. Now that we have grown, our benefit program are costing so much money that we find ourselves in the position of having to raise prices to cover the cost of the rebates and free shipping. This is simply uncomfortable and not something we want to do. Instead it is our decision to discontinue the rebate program and work toward lowering prices.
4. I was on Facebook reading you were going to increase the reward discount percentages. I was so excited and now looking at this I see it is not the case. What’s up with that?
Our initial intention was to try and increase the discount. When we received feedback from our customers and crunched the numbers, we found it just impossible to sustain. What we heard loud and clear is that people want free shipping and lower prices. Overtime, this new reward program will allow that to happen.
5. Will you be discontinuing the free shipping program?
Absolutely not, the free shipping program is here to stay! We clearly understand that this is the number one benefit that our customers love and have used to save money on producing handmade products.
6. Can you give me an example of the type of coupons my account will receive each month?
The coupons will be placed in your account coupon vault on the first day of each month and will be good for 30 days. The only exception are coupons for Handmade Magazine. Those will have a 90 day expiration date while supplies last.

Examples of coupons that will be offered are: Free 2 oz Sample of Fragrance Oil, $2 for a 2 oz Sample of Fragrance Oil, Free Sample Size Mica Powder, 10% off Melt and Pour Soap Base Order, etc.

Each month the coupons will change and the higher your reward level, the more coupons you will receive.
7. Are you eliminating the print issues of Handmade Magazine?
We are absolutely not discontinuing the magazine in print. Over the past year we have realized two things: 1) Many people prefer digital and 2) We have been challenged with people not receiving the magazine in a timely manner from the US Post Office (many receive it mid to the end of month). By offering the magazine in a digital and print format, people will receive the magazine at the start of the month and for defined benefit levels, there will be a coupon to receive the magazine in print.
8. If I have thoughts or questions about these changes where should I direct my questions?
Please contact Debbie May directly at Debbie@WholesaleSuppliesPlus.com
 
 
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