No follow up
"For starters the scent is great however I’d be cautious about purchasing from this company. I order 3 scents and 2 shipped out with the 3rd the matcha still sitting on a shelf waiting to be poured for shipment. Had I not called to inquire about it I would’ve never gotten my order when I did. The make a label same day but you can’t see what happening because the area post office if apparently horrible causing delays in shipments. No courtesy shipping upgrade or a hey we’re sorry for the hiccup. I called to follow up on where my shipment was only to find out they have a bad post office. I got my order late which cost my small business profits. I requested a follow up and explanation only to be offered I don’t know $3-$5 off. I think it was the processing fee. The same fee to make sure my items are processed which the weren’t. No I would like something a little more respectful due to making me look bad as small business owner. I question if I’d ever purchase from WSP again."
